Privacy Policy

This Privacy Policy describes how YBOne Strategic Solutions Private Limited ("YBOne", "we", "us", or "our") collects, uses, and shares your personal information when you use the Spotnxt service (the "Service"). This Privacy Policy applies to our website, our web applications, and any other interactions you have with us. 1. Information We Collect We collect different types of information, including: Information You Provide Directly: Account Information: When you register for an account, we collect your name, email address, company name, billing information (including payment details), and other information you provide. User Content: We collect the data and content you upload, create, or submit through the Service, such as advertising campaign details, creatives, and performance data. Communications: When you contact us for support or inquiries, we may collect your name, email address, and the content of your communication. Information We Collect Automatically: Usage Data: We collect information about how you use the Service, such as the features you access, the actions you take, the time and duration of your sessions, and other usage statistics. Device Information: We may collect information about the device you use to access the Service, including your IP address, browser type, operating system, device identifiers, and mobile network information. Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us to improve the Service and personalize your experience. You can control cookies through your browser settings. Information from Third Parties: We may receive information about you from third-party services that you integrate with Spotnxt (e.g., advertising platforms). The information we receive depends on your settings and the privacy policies of those third-party services. 2. How We Use Your Information We use your personal information for various purposes, including: Providing and Maintaining the Service: To operate the Service, process your subscription payments, authenticate your access, and provide you with the features and functionalities of Spotnxt. Personalizing Your Experience: To customize the content and features you see based on your usage and preferences. Improving the Service: To analyze how you use the Service, identify trends, and make improvements to our platform. Communicating with You: To respond to your inquiries, provide customer support, and send you important notices and updates about the Service. Marketing and Promotions: With your consent, we may send you promotional emails about new features, offers, or other news related to Spotnxt. You can opt-out of receiving marketing communications at any time. Legal Compliance: To comply with applicable laws, regulations, and legal processes. Security: To protect the security and integrity of our Service and your information. 3. How We Share Your Information We may share your personal information with the following categories of recipients: Service Providers: We may share your information with third-party service providers who assist us in providing and operating the Service, such as payment processors, hosting providers, analytics providers, and customer support vendors. These service providers are contractually obligated to protect your information. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you if your personal information becomes subject to a different privacy policy as a result of such a transaction. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation. With Your Consent: We may share your information with third parties when we have your explicit consent to do so. Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not directly identify you with third parties for research, analytics, or other purposes. 4. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and regular security assessments. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information. 5. Data Retention We will retain your personal information for as long as necessary to provide you with the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected. 6. Your Rights Depending on your location and applicable laws, you may have certain rights regarding your personal information, including: Right to Access: You may have the right to request access to the personal information we hold about you. Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information. Right to Erasure: You may have the right to request that we delete your personal information in certain circumstances. Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances. Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller. Right to Object: You may have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes. To exercise any of these rights, please contact us at support@ybonesolutions.com. We may require you to verify your identity before responding to your request. 7. International Data Transfers Your personal information may be transferred to and processed in countries other than India. These countries may have data protection laws that are different from the laws of India. By using the Service, you consent to the transfer of your personal information to these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy. 8. Children's Privacy The Service is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it as soon as possible. 9. Updates to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other reasonable means. Your continued use of the Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. 10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: YBOne Strategic Solutions Private Limited support@ybonesolutions.com 11. Meta Ads Data Access and Use As part of the Spotnxt service, we request access to your Meta (Facebook and Instagram) Ads account through permissions such as 'ads_read', 'ads_management', and related scopes. This access enables our AI agent to analyze, manage, and optimize your ad campaigns. We collect campaign data such as impressions, clicks, engagement rates, costs, and conversion metrics directly from Meta Ads Manager APIs. This data is securely stored in encrypted databases hosted on our cloud infrastructure and used solely for: - Generating Meta Score Analysis to evaluate ad performance - Providing optimization recommendations (targeting, creatives, budgets) - Automating campaign management using our AI tools We do not sell or share your Meta data with third parties. You retain full control and may revoke access to your Meta account at any time. Data is processed only as needed to deliver value from the Spotnxt AI agent. If you have questions about how your advertising data is used, please contact us at support@ybonesolutions.com.